Skylark Counselling Privacy Policy
Updated: August 1st, 2026
At Skylark Counselling, accessible from https://skylarkclinic.ca/, protecting your privacy is a priority. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.
- Information We Collect
We may ask you to provide personal information when you interact with our website or services. This includes, but is not limited to:
- Your name
- Email address
- Phone number
- Any information you voluntarily provide when contacting us.
- How We Use Your Information
- The information we collect is used in the following ways:
- To provide, operate, and maintain our services.
- To improve, personalize, and expand our offerings.
- To understand and analyze how you use our services.
- To communicate with you for customer service, updates, marketing, or promotional purposes.
- To find and prevent fraud.
- Log Files
Like many other websites, we use log files to track user activity. The information collected includes:
- IP addresses
- Browser type
- Internet Service Provider (ISP)
- Date and time stamps
- Referring/exit pages, and
- Click counts
This information is used to analyze trends and administer the site, but is not linked to any personally identifiable information.
- Cookies
Our website may use cookies to enhance your experience. Cookies are small files stored on your device. You may choose to accept or decline cookies through your browser settings. If you do not accept cookies, you may not be able to use some features of our site.
- Third-Party Services
We may use third-party services that may collect information used to identify you. These third parties have their own privacy policies and customer service practices. We recommend reviewing their policies for additional information.
- Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you leave a comment or contact us, we may retain your information indefinitely for follow-up purposes.
- Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request that we correct any inaccurate data.
- Request the deletion of your personal data.
To exercise these rights, please contact us at connect@skylarkclinic.ca.
- Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
- Data Breach Procedures
In the event of a data breach, Skylark Counselling will:
- Investigate the breach and assess its impact.
- Notify affected individuals promptly.
- Take necessary steps to contain the breach and prevent future occurrences.
- Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: Email: connect@skylarkclinic.ca.
